Encountering an issue? Have a suggestion for a new feature? We’re here to help.
The best way to get direct support, report bugs, and share ideas is by joining our Discord community. Our team actively monitors discussions, and you’ll also find helpful insights from fellow users.
If you prefer to reach out another way, here’s what you can do:
Contacting Support #
- In-App Support: Open the Menu tab and select Contact Us to send us a message directly.
- Email Assistance: For account-related inquiries or technical support, email us at support [at] summonworlds.com.
Account & Access Issues #
- Recover Your Account: If you’re unable to log in, go to Menu > Account Details > Need to recover your account? This will guide you through the recovery process.
- Restore Purchases: If a previous purchase isn’t reflected in your account, go to Menu > Restore Purchases to sync your transactions.
Troubleshooting & Resources #
- Clear Cache: If the app isn’t performing as expected, clearing the cache may help. You can do this under Menu > Clear Cache.
Feedback & Community Engagement #
- Suggest Features & Report Bugs: The best place to submit ideas and flag issues is in our Discord community. We regularly review feedback to improve the experience.
- Rate Us: Your feedback matters. If you’ve been enjoying the app, consider leaving a review via Menu > Rate us in the Play Store.
We’re committed to making Summon Worlds the best it can be. Whether you’re here to troubleshoot an issue, suggest improvements, or just connect with the community, we appreciate your support.
