Contact Support
- Open Menu.
- Tap Contact Support.
- Describe the action you were attempting and what happened.
- Include the affected World or Summon, app version, and User ID when Support requests it.
Copy the current version and User ID from the app-information area in Menu. Never send a password, authentication code, recovery code, or full payment-card number.
Frequently asked questions
Where can I see current Mana costs?
Creation and confirmation screens show the current total. Chat and Voice selectors show their live amounts. See Review Mana Costs.
Do I need PRO to use Summon Worlds?
No. Free access is available. Open Menu → Store → Purchase Pro to compare current limits and optional benefits.
How do I restore a purchase?
Open Menu, scroll to Advanced, and tap Restore Purchases. Confirm the device uses the store account that made the purchase.
How do I organize Summons?
Use Collections in the Library. See Organize Summons with Collections under Summon Creation.
How do I get context-aware Character chats?
Place a Character in a World Location and start a Bound Chat. Smart Context can then use relevant connected details.
For connection, generation, chat, or account recovery, see Troubleshoot the App and Your Account.